ARRIVAL INSTRUCTIONS

Flight number 232 from Delhi International Airport. Arriving on Friday 21 December 2018 at 07:30.
You will be collected from Delhi International Airport where you will be taken to Delhi East, Resort (7820), Resort in Delhi East with an estimated transfer time of 1 hour 30 minutes.

Please Note: If your outbound flight is delayed, cancelled or your final connecting flight has changed please call the supplier immediately on the telephone number shown on this booking voucher to advise them of the changes.

LOCATING YOUR DRIVER

Exit INTO the arrivals hall where your driver will be waiting holding a sign with your name on it.Identify yourself by showing this confirmation to your Supplier, for whom we act as a booking agent.

In the event of being delayed at customs or baggage area, contact the supplier.

DIFFICULTY IN LOCATING YOUR DRIVER

Contact your Supplier for assistance. Do not leave without having contacted the Supplier first.

DEPARTURE INSTRUCTIONS

Flight number 232 to Delhi International Airport. Departing on Friday 21 December 2018 at 07:30.
You will be collected from Delhi East, Resort (7820), on Friday 21 December 2018 at 07:30.where you will be taken to Delhi International Airport with an estimated transfer time of 1 hour 30 minutes.

Please ensure that you are at your pick up point 10/15 minutes before the time stated on your booking confirmation. Identify yourself by showing this confirmation to your Supplier, for whom we act as a booking agent.

Changes to pick up times must be requested to your supplier at least 24h prior to departure. If the change is accepted by the supplier, it will be at your own risk.

We cannot accept any responsibility for clients who are not collected on time and subsequently miss their return flight if details of the booking have changed and we have not been advised accordingly.

Important Information

• If no prepayment has been made for the booking, the booking is not confirmed and we reserve the right to cancel the booking at any point.
• The parties agree that an idle time of 30 minutes will be deemed appropriate. The critical date will be the actual time of arrival at the airport.
• The local service provider will determine the time for pick-up with regard to the communicated scheduled time of departure. You will be issued with detailed information about pick-up as from 24 hours prior to scheduled time of departure.
• The total price of transfer includes one piece of luggage and one carry-on each. Furthermore one Buggy per booking will be accepted for carriage. The carriage of excess baggage and/or special baggage will only be accepted in case the passenger/s booked and paid for the transport of that baggage.
• Changes will be accepted up to 48 hours prior to scheduled time of arrival.
• In case passengers don't accomplish necessary changes in flight data, our duty of transfer expires.
• Supposing your airline or tour operator provides you with new return flight times, it is your obligation to inform the local service provider accordingly and without delay. The service provider will determine the new time for pick up.
• We will accept postponements of your trip of up to a max of three (3) days. We don't accept any changes as far as destination, mode of transportation and airport of destination is concerned.

Cancellation & Date Change Rules

You are entitled to cancel your booking prior to departure.

We strongly recommend to cancel in written. No-shows will be deemed as cancellations. The critical date will be the date of receipt of your cancellation. You can forward your cancellation to xxxxxx@xxx.com. In any case of cancellation we reserve the right to claim compensation for expenditures and already made preparations. You are entitled to provide us with evidence that no losses have been incurred or that losses are substantially lower than claimed for.

The cancellation fees claimed for are normally:

To process a refund the client must supply us with the name, address of the account holder as well as the accounts IBAN and the Bank BIC or Swift Code and address. All refund will be issued in 4 – 8 Weeks from the date the refund was requested.