Policies

Check-in

Check-in: From 03:00 PM

Check-out: Until 12:00 PM

Check-in Instructions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Check-in Special Instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Mandatory fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20 per accommodation, per night

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. We have included all charges provided to us by the property.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: AED 150 for adults and AED 75 for children (approximately)

Airport shuttle fee: AED 263 per vehicle (one-way, maximum occupancy 3)

Early check-in is available for a fee (subject to availability, amount varies)

Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel description

Located on Sheikh Zayed Road in the Al Barsha district and linked to the Mall of the Emirates, Kempinski is a luxurious destination with a modern European vibe. The hotel serves as an ideal base for an immersive shopping experience. Each room at the hotel is spacious and furnished with a large LCD TV, tastefully designed marble bathroom, and includes high-speed Wi-Fi, in-room iPads, a safe, and in-room coffee and tea facilities.

Guests can soak in the the snow park view from the Aspen Ski Chalets, or enjoy the hotel’s outdoor pool. For an unparalleled dining experience, Aspen by Kempinski serves authentic Spanish cuisine at the Salero Tapas & Bodega, while poolside beverages and shisha are the highlights at Mosaic Chill. For an authentic Levantine dining experience, drop by the live open kitchen at Olea, where guests can enjoy traditional and freshly prepared dishes from Syria, Palestine, Jordan, Southern Turkey, Lebanon and Cyprus.

Dining

Embark on a culinary adventure and experience flavours from across the globe at the restaurants, Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega, which features authentic Spanish cuisine in traditional food-sharing platters with a modern twist. While poolside beverages and shisha are available at Mosaic Chill, guests can indulge in an authentic Levantine dining experience at Olea.

Rooms

The hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with a view of the skiing slopes of Ski Dubai. Its luxuriously furnished rooms include a seating area complete with a large flat-screen LCD TV, a safe, in-room coffee and tea facilities, free Wi-Fi access, minibar and in-room iPads.

Amenities

Dive into timeless relaxation with the spa that offers massages and body or facial treatments. Move your muscles in a workout session at the fitness centre. You can also enjoy soothing moments at the outdoor pool.

Business, and other amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.